Gambling at 000bet is designed to be entertaining — a leisure activity enjoyed within personal limits. This page outlines the practical tools, policies, and support channels that 000bet provides to help every player in Bangladesh maintain healthy control over their gambling activity.
Our Commitment
000bet operates on the principle that player well-being comes before platform revenue. The following six commitments are built into the core of how 000bet is designed, operated, and monitored for Bangladeshi players.
Every 000bet account requires age verification before deposits or withdrawals can be processed. Players must be at least 18 years old to access any real-money gaming or sports betting feature on the platform. No exceptions are made, and accounts found to belong to underage individuals are closed immediately.
Players can set daily, weekly, or monthly deposit limits directly from their account settings. A limit reduction takes effect immediately. A limit increase requires a mandatory cooling-off period before it becomes active, giving you time to reconsider. This tool is one of the most effective ways to keep your spending within a budget you are comfortable with.
If you feel that you need a complete break from gambling, 000bet's self-exclusion tool allows you to deactivate your account for a defined period — from 30 days up to a permanent closure. During self-exclusion, all marketing communications are suspended and access to your account is blocked across all devices.
The session time-out feature allows you to set a maximum play duration per session. Once your chosen time limit is reached, you are automatically logged out and cannot log back in until a defined cooling-off window has elapsed. This prevents unplanned extended sessions driven by momentum rather than conscious choice.
Players who feel that promotional emails, bonus notifications, or on-site offers are influencing their gambling behaviour beyond what they are comfortable with can opt out of all marketing communications at any time via account settings. Opting out does not affect transactional messages such as deposit confirmations or security alerts.
The 000bet support team is available around the clock, every day of the year, to assist players who have concerns about their gambling. Support staff are trained to handle responsible gaming queries with sensitivity and confidentiality. Contact options and response times are detailed in the Support section further down this page.
The 000bet platform is strictly reserved for adults aged 18 years and above. This is a non-negotiable requirement. Age verification is conducted at registration and reinforced at the point of withdrawal processing to ensure compliance at every stage of the player journey.
Age Policy
Gambling with real money carries genuine financial and psychological risks. Young people are particularly vulnerable to developing harmful gambling habits because the parts of the brain responsible for impulse control and long-term decision-making are still developing well into early adulthood.
For this reason, 000bet enforces a strict minimum age of 18 for all players. This applies equally to all games available on the platform — casino slots, live dealer tables, cricket betting, and all other markets. There is no pathway through which a player under 18 may access real-money gameplay on 000bet.
If you are a parent or guardian and believe a minor is using or attempting to use the 000bet platform, please contact our support team immediately. The account in question will be suspended pending investigation, and any funds deposited by a minor will be returned.
Player Tools
All of the following tools are accessible directly through your 000bet account dashboard. They are designed to be straightforward to activate, with deliberate friction applied to reversals or increases to ensure decisions are made with care.
Cap the maximum amount you can deposit within any 24-hour rolling period. Reductions apply immediately. Any increase to an existing daily limit requires a 24-hour waiting period before it activates.
Set a ceiling on total deposits across a 7-day period. Ideal for players who prefer to budget on a weekly basis rather than tracking daily spend. The same instant-reduction, delayed-increase policy applies.
A monthly cap gives you the broadest view of your gambling budget. Many players find this the most useful tool for aligning gambling spend with wider personal financial planning on a month-to-month basis.
Set the maximum net loss you are prepared to accept within a defined period. Once your loss limit is reached, further wagering is paused until the period resets. This tool works alongside deposit limits for layered protection.
Define the maximum duration of any single gaming session. When the limit is reached, you receive a notification and are then automatically logged out. A configurable cool-down period prevents immediate re-entry.
Take a short break from gambling without committing to a full self-exclusion. Cool-off periods range from 24 hours to 6 weeks. During a cool-off period, your account is inaccessible and all promotional messages are paused.
For players who need a longer or permanent break, self-exclusion closes the account for a period of your choosing — from 1 month to permanent. Once active, self-exclusion cannot be reversed during the chosen period.
Enable periodic on-screen reminders that display your session duration and net result so far. Reality check alerts interrupt the flow of play and prompt you to consciously decide whether to continue, which helps prevent time and money slipping by unnoticed.
| Tool | Takes Effect | Reversal / Increase | Self-Service |
|---|---|---|---|
| Daily Deposit Limit (reduction) | Immediately | 24-hour delay | Yes |
| Weekly Deposit Limit (reduction) | Immediately | 48-hour delay | Yes |
| Monthly Deposit Limit (reduction) | Immediately | 7-day delay | Yes |
| Loss Limit | Immediately | 24-hour delay | Yes |
| Session Time Limit | Immediately | Adjustable anytime | Yes |
| Cool-Off Period | Immediately | Cannot be shortened | Yes |
| Self-Exclusion (temporary) | Immediately | Cannot be reversed early | Yes |
| Self-Exclusion (permanent) | Immediately | Permanent — no reversal | Yes |
Self-Assessment
The questions below are not a clinical diagnostic tool, but they can help you reflect honestly on whether gambling is playing a healthy role in your life. If you answer "yes" to several of these questions, we encourage you to reach out to our support team or activate one of the player tools listed above.
1 Do you find yourself spending more money or time gambling than you originally intended?
2 Have you ever borrowed money or sold possessions in order to fund gambling?
3 Do you feel restless, irritable, or anxious when you are not gambling?
4 Have you tried to cut back or stop gambling but found that you could not?
5 Are you gambling to escape from stress, anxiety, depression, or other problems in your daily life?
6 Have you ever lied to family members or friends about how much you gamble or how much you have lost?
7 Do you find yourself chasing losses — placing more bets in an attempt to win back money you have already lost?
8 Has gambling caused serious problems in your relationships, work, studies, or finances?
If you answered yes to three or more of these questions, we strongly encourage you to activate the self-exclusion or cool-off tool on your account and speak with our support team today. You can also contact the 000bet support team at [email protected] — please write "Responsible Gaming Support" in your message subject line for priority handling.
Common Questions
Get Help
If gambling is causing you distress, financial hardship, or relationship problems, please do not wait. Talking to someone — whether a 000bet support agent or a professional counsellor — is always the right first step.
Our support team is trained to handle responsible gaming conversations with care and confidentiality. Reaching out will not result in any negative action against your account. Contact us through any of the following channels:
All responsible gaming support requests are treated as strictly confidential. Your personal data and the nature of your enquiry will not be shared with any third party except where required by law.
You do not need to be in crisis to reach out. Consider contacting support if any of the following apply:
Remember: responsible gaming is not about playing less — it is about playing within limits that keep the experience enjoyable and free from harm. 000bet is here to support that goal.
Responsible gaming starts with awareness and the right tools. Explore the full 000bet platform with confidence — our player protections are built in at every level. If you have questions, the FAQ covers the most common topics, and our support team is always on hand.